Senior-level help, without the overheads.

Eight years in IT, currently Head of IT for a multi-site group, having worked up from sole IT support to leading the function. In that time I have built an IT department up from close to the ground: taken it off an external MSP, moved it onto a cloud-native Microsoft estate, rebuilt the network, overhauled security around zero-trust, and led the IT side of an acquisition. I have run the migrations, built the environments and answered the 5pm "it's all gone wrong" calls, so I know how to get it right and keep it calm.

I take on a small number of projects and support clients alongside my main role. That means you get experienced, no-nonsense help without paying a full agency day rate, and a straight answer every time rather than a sales pitch.

Much of that has been in regulated settings, across legal and financial services businesses working under SRA and FCA regulation. I have taken a business through Cyber Essentials certification, written the GDPR, acceptable use, BYOD and asset management policies behind it, and worked to ISO 27001 principles. That shapes how I work: I am used to controls having to be evidenced rather than just implemented, and to change being planned rather than improvised.

Day to day that has covered Azure and on-premise infrastructure, Entra ID and Intune, Cisco Meraki networking, security tooling, VoIP and contact centre platforms, and an ITIL-based service desk, alongside leading a team, reporting to a board and private equity investors, and owning supplier relationships. I have run tenders, replaced vendors and cut six figures from an annual IT budget. So when I assess someone else's setup or provider, it is from having sat on both sides of that table.